Welcome to Happy Eaters!

At Happy Eaters, we are committed to ensuring the satisfaction of our customers. Our menu planner for kids is designed to make meal planning simple, fun, and nutritious. We understand, however, that there may be instances where our service may not meet your expectations. This policy outlines how we handle refunds to ensure a transparent and fair process for all our subscribers.

Digital Subscription Refunds

• Trial Period: Happy Eaters offers a free 30-day trial period for all new subscribers. We encourage you to use this period to explore our menu planner fully. If you decide that Happy Eaters is not for you, you can cancel your subscription at any time during the trial period without being charged.
• Cancellation and Refunds: After the trial period, if you are not satisfied with our service, you may cancel your subscription at any time. Please note the following:
  • Monthly Subscriptions: Subscribers can cancel their monthly subscription at any time. However, refunds are only available within the first 7 days of the billing cycle. If you cancel within this period, you will receive a full refund. No refunds will be issued after the first 7 days of the billing cycle.
  • Annual Subscriptions: For annual subscriptions, cancellations and full refunds are available within the first 30 days of the billing cycle. No refunds will be provided after the first 30 days of the subscription period.
• How to Request a Refund: To request a refund, please contact our customer support team through our website or email us at Helpusgrow@savycode.com. Provide your account details and the reason for the refund request. Our team will review your request and respond within 3-5 business days.
• Processing Refunds: Refunds will be processed to the original method of payment used at the time of purchase. Please note that it may take up to 10 business days for the refund to appear on your statement, depending on your bank or payment provider.

Exceptions

• Non-refundable Charges: Please note that some charges are non-refundable, including:
  • Fees for any part of the subscription period where the service was available to you, before cancellation.
  • Charges for any service or feature provided with a separate fee and utilized by the subscriber.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at Helpusgrow@savycode.com. Our team is here to assist you and ensure that your experience with Happy Eaters is enjoyable and satisfying.

Changes to Our Refund Policy

Happy Eaters reserves the right to modify or update this refund policy at any time. We will notify our subscribers of any significant changes by updating the policy on our website and sending a notification via email.

Thank you for choosing Happy Eaters for your family’s meal planning needs.